Emergency Information

In any life-threatening emergency, call 911 immediately. For community-specific emergencies involving gates, flooding, common areas, fire alarms, building access, or urgent property damage, also contact the Association’s after-hours emergency number listed above. St. Johns County residents can also sign up for Alert St. Johns and check their evacuation zone before severe weather events.

Police / Fire / EMS Emergency: 911

St. Augustine Police Department
151 King Street, St. Augustine, FL 32084
Direct / non-emergency: 904-825-1070
Main line: 904-825-1074 

St. Johns County Sheriff’s Office
4015 Lewis Speedway, St. Augustine, FL 32084
Non-emergency dispatch: 904-824-8304 

St. Augustine Fire Department
101 Malaga Street, St. Augustine, FL 32084
Phone: 904-825-1098 

St. Johns County Fire Rescue
General information: 904-209-1700 

Hospitals and Emergency Rooms

UF Health Flagler Hospital
400 Health Park Blvd, St. Augustine, FL 32086
Main phone: 904-819-5155 

Baptist & Wolfson St. Augustine Emergency Room
461 Outlet Mall Boulevard, St. Augustine, FL 32084
Main phone: 904-517-5713
Open 24/7 

Ascension St. Vincent’s Emergency Care – St. Johns
205 Trinity Way Ste ER, St. Johns, FL 32259
Main phone: 904-691-1400
Open 24/7 

Urgent Care

For non-life-threatening illnesses and injuries, urgent care may be appropriate.

UF Health Urgent Care – Flagler Hospital
110 Health Park Blvd, St. Augustine, FL 32086
Phone: 904-823-3401 

UF Health Urgent Care – MuraBella
70 Turin Terrace, St. Augustine, FL 32092
Phone: 904-819-7200 

CareSpot Urgent Care – St. Augustine
2095 US Highway 1 South, St. Augustine, FL 32086
Phone: 904-429-0001 

Mental Health and Behavioral Health Crisis

988 Suicide & Crisis Lifeline
Call or text 988 for immediate mental health, emotional distress, or substance use crisis support. 

UF Health Behavioral Health Resource Center
300 Health Park Blvd, Suite 1008, St. Augustine, FL 32086
Phone: 904-819-5204
Open 24 hours a day, 7 days a week for youth and adults in mental or behavioral health crisis. 

Severe Weather, Hurricanes, and Evacuations

St. Johns County Emergency Management provides countywide alerts and storm information. Residents can sign up for Alert St. Johns, text StJohnsEOC to 888777 for Nixle alerts, and check their evacuation zone before hurricanes and coastal flooding. Emergency Management contact: 904-824-5550, 100 EOC Drive, St. Augustine, FL 32092. 

Utility and Road Emergencies

St. Johns County Utility customers
Water / sewer problems: 904-209-2700 during business hours
After-hours emergency: 904-209-2745 

City of St. Augustine utility concerns
Water, wastewater, stormwater, or lift station concerns after hours: 904-825-1044 

FPL power outages or dangerous power conditions
Call 1-800-468-8243 

JEA electric outages
Call 904-665-6000 

Traffic signal malfunction or outage
Call 904-209-0170 

Poison and Additional Help

Poison Help
Call 1-800-222-1222 for poison emergencies or medication / chemical exposure questions. 

United Way 211
Call 211 for local health, housing, food, and social service assistance. 

National Domestic Violence Hotline
Call 800-799-7233 for confidential 24/7 support.